Shipping and Tracking

Enjoy a fast delivery ★ All items on our website are fully stocked. After payment, your purchase will be dispatched on the same day or next business day.

★ Peace of mind with our well packaged parcels ★ Extra special attention to detail is taken when packing your items for delivery. Your parcel will be well packed, so as your items arrive in pristine condition.

★ Combined postage available ★ Combine your shipping so you will only ever pay the 1 shipping cost. If you do happen to make multiple purchases where the shipping is not combined, we will refund you the additional shipping that you have paid during the preparation of your order.

For Australian deliveries we use Australia Post which requires the delivery to be signed for by the Purchaser. Any risk will pass to the Purchaser and or any other person who signs for the receipt of the delivery. Jewellers Domain cannot accept responsibility for delays in delivery due to unforeseen circumstances such as natural disaster, strike or transport complications.

To guarantee delivery of your order, we recommend your parcel be sent to an address where there will be someone to receive it between 9am – 5pm, home or business. If no one is at your specified shipping address when delivery is attempted, Australia Post will leave a card which will direct you to a local post office for collection.

The Purchaser is responsible for providing accurate delivery instructions. Jewellery Domain cannot be held responsible for incorrectly entered delivery addresses. We are unable to redirect orders once items have been dispatched.

You will receive an e-mail confirming the dispatch of your order. This email will provide a tracking number and a link which can be used to track the progress of your parcel.

Estimated delivery is 2 – 5 days depending on your location within Australia.