Product Care and Cleaning Care

Every piece of jewellery from Jewellery Domain is unique, with proper care your jewellery pieces will retain their beauty and character for generations to come. Below are some care guidelines to help you keep your jewellery sparkling:


When you are not wearing it the best place to keep your jewellery is in a box or pouch. This will protect the jewellery from being scratched and from scratching other pieces. Remove your jewels when swimming, gardening, cleaning with house hold chemicals so you don't lose them or damage them on rough surfaces or with corrosive chemicals.As with most precious metals, in time silver and gold will oxidize. Properly maintained silver actually improves with age and it develops a good patina when treated well. Occasionally wiping your silver pieces with a silver polishing cloth will keep them bright and shiny. Delicate pieces may be cleaned in soapy water using a toothbrush, rinsed in clean water and dried.

Gold Plating

To maintain it's bright appearance your gold plated jewellery may need to be re-plated once every two to three year, bangles, rings and necklaces will depend on how often you wear them. Remove jewellery when washing hands, showering, cleaning and sleeping.

No harsh chemicals

Salt water and harsh chemicals such as chlorine, bleach or detergents can damage your precious jewellery, erode gold plating and the polish of the gems leaving them dull. Hairspray, perfume and perspiration can also cause dullness if not regularly cleaned off, and it's best not to shower in your jewellery.

Stone settings

Should be checked by a jeweller once a year. Although we take great care when setting a stone, constant wear can cause damage to settings particularly claw settings which can wear down over time or be caught on material causing them to bend. Cracked and lost stones are not guaranteed.

Wooden jewellery

Our wooden jewellery is dyed in large baths of natural dye, and then tumbled in special wax to seal the colour. These wooden articles will maintain their colour and appearance as long as they are sealed properly and are kept dry.
Should you accidentally wet the jewellery, milky spots may appear. This is due to the waxy outer layer lifting from the bead and may cause the colour to bleed from the surface. Any such damage can usually be reversed by applying a small quantity of pure bees wax polish on the wooden item using a soft cotton cloth. This buffs and seals the surface, removing any milky spots. A small amount should be used and the excess removed to avoid leaching the colour.
Our wooden jewellery is handmade, some pieces are delicate. Handling each piece with care is integral to the longevity of your jewellery. Keep each item in a dry, safe place. Jewllery Domain bares no responsibility for jewellery which is damaged from harsh treatment or careless wear.

Check the stringing

Before putting on your beaded necklace or bracelet, check the stringing is secure. Please keep in mind it is ideal to professionally clean and restring your jewellery piece annually. Between cleanings, wipe pearls gently with a damp cloth. We guarantee stringing of all individually knotted pearl necklaces for one year from purchase, beaded bracelets for 3 months only.

10 tips to clean your jewellery

All jewellery needs care and attention to be kept at its best. If you're not sure where to start, we're here to help with our quick top 10 tips to help you learn about how best to easily clean and care for your gold, sterling silver and gemstone jewellery.


It can be easy to not realise that your jewellery needs a clean, either because you wear it all the time and don't notice the changes or because it's put away somewhere and you don't look at it too often.
I suggest that every 6-12 months you take some time to have a good look at your pieces - especially the most precious ones - and give them an objective assessment. Chances are some or all could do with a bit of a spruce up - and sterling silver jewellery in particular is likely to be tarnished.
The good news is that cleaning for most jewellery pieces is pretty easy. 


This is the simplest cleaning step to do, but pretty much all jewellery should benefit from it. You might find it's all you need to do for many pieces.
Wash your jewellery with warm water using a gentle liquid soap. Soap for woollens or even hand soap with no moisturiser or harsh chemicals should work well.
Use a cloth or soft bristled brush to help get grime out of crevices.
Once it's clean make sure you dry it quickly and well.


If grime and dust isn't removed easily from intricate pieces, then look into getting an ultrasonic cleaner and follow the instructions.
Note that an ultrasonic won't remove tarnish, but it will work on complex pieces (exceptions below) which have lots of crevices where dirt can accumulate and stick.


If your silver jewellery has blackened areas as part of the design or gemstones like lapis lazuli, turquoise or pearls then avoid ultrasonic cleaning to be on the safe side.
This process can damage some finishes and soft gemstones, so use it with caution.


Sterling silver in particular will tarnish over time, but other precious metals can as well, including lower carats of gold. This is a normal process with metal and the tarnish is easy enough to clean off precious metals.
If your precious metal jewellery is tarnished, use a precious metal polishing cloth to remove it, such as the professional quality version we have available online.
Once you're happy, give the piece a rinse and dry it to remove any chemical residue.


You can also use silver dip for very quickly and easily removing tarnish from sterling silver. It particularly works well with silver chains which can be difficult to clean with a polishing cloth alone.
You should be able to find silver dip or similar at your local jeweller.
Be sure to follow the instructions carefully and always rinse well and dry when you're done.

As with an ultrasonic cleaner, if your silver jewellery has blackened areas as part of the design or soft gemstones like lapis lazuli, turquoise or pearls then avoid silver dip to be on the safe side as it may damage some finishes and gemstones.

Never use cleaning methods involving toothpaste or baking soda which is rubbed onto the metal. This will remove tiny amounts of metal every time you do it and over time it will damage and deplete your precious jewellery.
Take care when using a polishing cloth, brush or anything else which is rubbed against the metal, particularly if your jewellery has a more delicate finish (such as gilding, plating or any patina or colouring).


If your necklace has silk thread it can also be washed in warm soapy water, followed by a rinse.
Lay the piece flat or hang it up to dry the silk should straight. Otherwise use an iron on the silk setting to straighten it out.


Avoid storing precious metal jewellery in a humid place - especially the bathroom. Humidity will speed up tarnishing. If you live in a humid climate extra care should be taken and more cleaning undertaken.
Ideally precious metal jewellery should be stored away from free flowing air. This will also slow down tarnish, plus it will help keep dust at bay. Keep it in a pouch, small jewellery box or zip lock plastic bag.